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Effective Date: 1st April 2025

Last Updated: 1st April 2025

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Car Paint Warehouse (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our mobile application (“App”), available on the Apple App Store and Google Play Store.

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1. Information We Collect

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1.a Personal Information:

When you register, make a purchase, or contact support through the app, we may collect:

  • Name

  • Email address

  • Phone number

  • Delivery/billing address

  • Payment information (processed securely via third-party gateways)

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1.b Usage Data:

We collect anonymous data on how you use the app, such as:

  • Pages visited

  • Time spent on the app

  • Crash logs and diagnostics

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1.c Device Information:

Your IP address, device model, operating system, and app version may be collected to improve app performance and security.

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2. How We Use Your Information

We use the collected data to:

  • Process and fulfill orders

  • Provide customer support

  • Improve our app and services

  • Send order updates and promotional offers (if you opt-in)

  • Ensure app security and functionality

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3. Sharing Your Information

We do not sell your personal information. We only share your data with:

  • Trusted third-party payment processors (e.g., Stripe, PayPal)

  • Delivery services to fulfill your orders

  • Analytics services (e.g., Google Analytics) to improve the app
    All third parties are required to protect your information in accordance with this policy.

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4. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or deletion of your data

  • Opt-out of marketing communications at any time
    To exercise your rights, contact us at: [Insert email address]

 

5. Data Security

We implement appropriate technical and organizational security measures to protect your data against unauthorized access, loss, or misuse.

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6. Children’s Privacy

Our app is not intended for children under the age of 16. We do not knowingly collect data from anyone under 16 years old.

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7. Changes to This Policy

We may update this Privacy Policy occasionally. You will be notified of significant changes within the app or via email.

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8. Contact Us

If you have any questions about this policy or your data, please contact us:

Car Paint Warehouse

Email: bristol@carpaintwarehouse.co.uk

Website: https://www.carpaintwarehouse.co.uk

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